Privacy Policy
Last Updated: 9/1/2024
At Ramona Pacific Plumbing (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.ramonapacificplumbing.com and provide us with your contact information.
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and any other information you provide when you fill out forms or contact us.
Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We may use the information we collect for the following purposes:
To Schedule Services: Contact you to schedule your work via text message (you can opt out of text messages at any time), email, or phone.
To Communicate: Respond to your inquiries and provide customer support.
To Improve Our Services: Analyze usage data to enhance user experience and improve our services.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our website and conducting our business, ensuring they comply with privacy laws.
Texting opt-in information is not shared with any third parties.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.
Your Rights Under the California Consumer Privacy Act (CCPA)
As a California resident, you have the following rights:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect about you.
Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information (we do not sell your personal information).
To exercise these rights, please contact us at info@ramonapacificplumbing.com or 619.518.3733.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
By submitting this form and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from Ramona Pacific Plumbing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.
Ramona Pacific Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@ramonapacificplumbing.com
619.518.3733
6990 Convoy Court, San Diego CA 92111